Returns & Refunds

We value product integrity and customer satisfaction.

Returns

We do not accept returns for reasons other than latent defects. To report a defect, contact us within 3 days of receiving your order with proof of issue (photo or video).

Refunds

If your claim is approved, a full refund will be issued to your original payment method within 7 business days.

Exchanges

Not available due to hygiene and safety standards.

Contact

For refund or product concerns, email info@lustrelabs.co.